The webinar brings together telecom operators from across Europe to discuss, analyse, and exchange insights on antifraud mechanisms in DCB services. Fraud is a growing challenge in the telecom ecosystem, and operators must constantly adapt their strategies to mitigate various types of fraud, such as identity theft, content fraud, and unauthorized transactions.

During this session, participants will have the opportunity to present the most prominent fraud cases in their markets, highlight the obstacles they face, and share the antifraud mechanisms they have implemented. The aim is to foster cross-border knowledge exchange, allowing operators to learn from each other's experiences, understand fraud patterns, and collaborate to improve antifraud practices in the region.

Each operator will have up to 10 minutes to present their cases, followed by a group discussion aimed at identifying common challenges and proposing shared solutions. The session will also provide space for open Q&A and brainstorming on potential enhancements to current fraud prevention approaches.

Objectives:

• Exchange insights on fraud types and cases experienced in various markets.
• Share antifraud strategies and mechanisms that have been implemented successfully.
• Discuss challenges and fraud obstacles that are harder to detect.
• Collaborate on potential solutions to strengthen fraud prevention across markets.

Preparatory questions:

1. What specific types of fraud (identity theft, content, etc.) are prevalent in your market, and how do you address them?
2. Are there any obstacles or types of fraud that are particularly hard to detect or prevent?
3. What are the best practices or tools you have found effective in combatting DCB-related fraud?
4. How do you collaborate with third-party content providers or partners to prevent fraud?
5. Are there any patterns or new fraud types emerging in your region that others should be aware of?

To enrich the discussion and visual experience, we encourage each participating operator to prepare a few slides. Please submit your slides to Ruxandra Cioban at rc@etis.org at least 24 hours before the meeting.

By attending, you agree to abide by the anti-trust policies and ETIS confidentiality rules. These can be found as attachments by scrolling down to the Documents section.

Feel free to share this invitation with other colleagues in your organization who might benefit from the discussion.